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Check to see if your device appears in both applications now. Once you've confirmed that your iPhone or iPad is connecting to iTunes just fine and showing your device's Summary tab with basic information about it, you should try the following steps if the error is still coming up and preventing your device from connecting in iExplorer:Ĥ. This iTunes error prevents an iOS device (iPhone, iPad and iPod Touch) from connecting in iExplorer, but regular iPods are not affected by it and still connect just fine when this issue occurs.
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If you did see Check for Updates in the Help menu of iTunes, please click it and install any available updates from Apple and then check for your iPhone or iPad in both iTunes and iExplorer after the update is finished.
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You can tell by opening iTunes and click on Help menu, and if you don't see an option for Check for Updates, it means you did download iTunes from the Windows Store, and you should download Apple's site instead: The version of iTunes in the Windows Store seems to be causing connection issues. If you installed iTunes from the Windows Store and the steps above didn't help, this error is usually fixed by downloading iTunes directly from Apple's website at the link below and reinstall it. General tab Reinstall Mobile Device Services. If your device is definitely appearing in iTunes but not iExplorer, open iTunes and click Edit menu Preferences. Then, once you confirm your device is appearing in iTunes, check iExplorer again and if you still get the error, try closing and reopening iExplorer. You can also select your iPhone, click the drop-down arrow next to it, and go to Backup > Voicemail.If your iPhone or iPad isn't appearing in iExplorer and you receive an error about " iExplorer's iPhone Listener Process failed to initialize", try opening iTunes and see if your device connects to iTunes and appears there first and choose to install any additional components, if prompted. When it does, select your iPhone and click Data > Voicemail on the right-hand side. Launch Explorer and your iPhone should appear on the left side of the application window. Once you’ve installed iExplorer and made a backup, connect your iPhone using a Lightning cable. The program will create its own backup if there’s isn’t one available, but that will take some time. Consider making a backup of your iPhone as well, since Explorer 4 uses the backup to find your content.
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The program starts at $40, but you can download it for free and use it in demo mode if you don’t want to pony up the cash.įirst, you’ll need to install iTunes on your PC, as you need your phone to trust your machine before the two will interact. The program allows you to save many things from your iPhone, including text messages, your call history, and other media housed on your device. If you’re unable to use Visual Voicemail or want another method, there’s always Explorer 4. Step 4: For any messages you don’t need to save, tap Delete in the bottom-right corner. You can also email the audio or upload it to iCloud Drive.

You can either add it to your Notes app, save it as a Voice Memo, or send it to contacts via Messages.

Step 3: In the resulting pop-up window, choose a save location for the voicemail audio. The icon resembles a box with an arrow pointing out of it. Step 2: Tap the voicemail you want to save, followed by the Share icon. Step 1: Launch the Phone app and select the Voicemail tab in the bottom-right corner. If you can use Visual Voicemail, then it’s easy to save your voicemails using your iPhone.

Carriers such as AT&T and Verizon support this feature, and it’s easy to set up. If you’re unsure if your carrier supports Visual Voicemail, your carrier’s support page or customer service department should be able to let you know. Visual Voicemail is the list of voicemails you should see when you go to Phone > Voicemail. This will be the easiest method, so long as you’re using iOS 9 or later and your smartphone carrier supports Visual Voicemail. Either way, saving voicemails isn’t difficult, and with this guide, you’ll be saving your missed messages and organizing your voicemail inbox in no time. Luckily, you can save them either directly to your iPhone or your PC, thereby clearing up space and preserving precious messages for future reference.ĭepending on which carrier you have, this process can be done on your phone or by using a third-party program.

That said, no one wants the voicemail section of their phone to be cluttered with old messages. The caller may leave a voicemail if the call was important enough, and sometimes they’ll even leave one even when it wasn’t. It isn’t enjoyable when you miss a phone call, but it happens from time to time.
